FAQs
For answers to our frequently asked questions click the links in the menu.
What is the average number of flats within a typical Faraday management, and are any too small to consider?
How do you service your clients and buildings?
Where is our money held and how safe is it?
Are you able to run non-annual major works projects for the buildings that you manage?
Can you help place competitive insurance cover for our building?
How are your fees agreed?
How can I arrange to pay my ground rent and service charges?
Is Faraday a member of the Royal Institution of Chartered Surveyors?
How do you select contractors to service and maintain your managed properties?
In what areas do you service properties, and do you operate outside the London area?
How do we go about changing our existing managing agents or surveyors?
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How do you service your clients and buildings?Faraday ensures that each and every client is allocated a dedicated and experienced property manager, working proactively to achieve the management needs and requirements of each property, in addition to reporting to and liaising closely with the client on all pertinent matters. In addition to developing strong relationships with the client and residents, inclusive of setting clear lines of responsibility and communication, our manager is assisted in their duties via a strong Faraday support team. This includes the provision of dedicated client and service charge accountants, building surveyors and also a Faraday “out of hours” emergency support service. We recognise the immense importance placed on the fiduciary responsibilities undertaken by managing agents, and ensure that our accounting and banking facilities are a fundamental, integral and transparent part of our service provision. We have proven that this underpins our ability to properly and professionally manage properties under our control.
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