FAQs
For answers to our frequently asked questions click the links in the menu.
What is the average number of flats within a typical Faraday management, and are any too small to consider?
How do you service your clients and buildings?
Where is our money held and how safe is it?
Are you able to run non-annual major works projects for the buildings that you manage?
Can you help place competitive insurance cover for our building?
How are your fees agreed?
How can I arrange to pay my ground rent and service charges?
Is Faraday a member of the Royal Institution of Chartered Surveyors?
How do you select contractors to service and maintain your managed properties?
In what areas do you service properties, and do you operate outside the London area?
How do we go about changing our existing managing agents or surveyors?
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Where is our money held and how safe is it?All client monies are held in trust within separate interest bearing accounts, each in the name of the relevant client, for the benefit of the leaseholders in accordance with all relevant legislation. These monies are electronically linked directly from the bank to our accounting software systems, enabling us to fully reconcile all monies held on a daily basis. In addition to holding Professional Indemnity insurance with an indemnity limit of £5,000,000 for each and every claim, our company is a registered member of the Royal Institution of Chartered Surveyors, and as such our clients have the benefit of the RICS client money protection scheme.
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